FAQ
WARNING:
PLASMA ARC LIGHTERS ARE NOT TOYS.
KEEP LIGHTER AWAY FROM CHILDREN AND PETS.
DO NOT TOUCH LIGHTER ARC; BURN AND ELECTRICAL SHOCK WILL OCCUR.
How are plasma arc lighters different from traditional lighters?
Plasma arc lighters do not contain fuel or emit toxic fumes and eliminate the threat of fuel leakage.
A plasma arc lighter contains a UN 38.3 certified lithium-ion battery which is used to create a high-intensity electric arc.
A windproof, flame-less ignition is produced by the lighter that automatically terminates and resets after seven seconds of continuous use.
Plasma arc lighters are USB rechargeable, providing a much longer lifespan of usage than traditional lighters, making them a more sustainable choice.
Why is a plasma arc lighter easier to use?
Plasma arc lighters are engineered to be a safer, user-friendly lighter device. Unlike gas or butane lighters that often require repeated “flicks” of a spark wheel, a plasma arc lighter will ignite every time with the easy press of a button/switch.
Can you use a plasma arc lighter upside down?
Yes. One of the many benefits of using a plasma arc lighter is the ability to operate the device upside down without fear of an open flame scorching or burning the user. This allows for easy lighting of candles in cylindrical vases, or multiple candle arrangements on cakes, etc.
Why is a plasma arc lighter considered to be windproof?
A plasma arc lighter produces a continuous high-intensity electric arc that cannot be blown out. The arc’s powerful conductivity remains constant under the windiest of conditions.
How can I maximize the number of times I use the lighter between charges?
To extend the life of a lithium-ion battery, do not drain the battery before charging it. Do not over charge the battery through the night. Do not use a fast-charging USB port.
How long can you use a plasma arc lighter before it needs to be recharged?
Plasma arc lighters ignite approximately 100 times on a single charge.
The lithium-ion battery can be recharged an estimated 100 - 200 times depending on the size of the battery, type of lighter and how the lighter is maintained.
Is a plasma arc lighter waterproof?
The Sizzle Survival lighter/flashlight model is a waterproof device; however, its waterproof design is intended for use of the flashlight function only, allowing it to be used in wet conditions (even under water). The plasma-arc lighter portion of the device must remain capped and locked when used in this way.
Most plasma arc lighters are not waterproof and will cease to function if submerged. Plasma arc lighters can be used in rainy conditions without fear of electrical shock but should not be exposed to wet weather for long periods.
Can you be electrocuted from a plasma arc lighter?
The electric current produced from a plasma arc lighter is not strong enough to electrocute a person, never touch the arc while in use or a plasma arc lighter with metal pipes as that may carry a greater risk of electric shock.
How do you charge the lighter?
All lighters are manufactured with a USB port and come with a USB cable. Connect the included USB cable to the plasma arc lighter and plug the cable into a powered USB port which has a DC 5V±0.5V output voltage and output current of 300mA. (Most cell phone USB adapters configure to these specifications).
- DO NOT use a fast-charging USB port.
- Charge the lighter using a USB port on an AC power adapter, computer, laptop, power bank or a car charger.
- DO NOT keep the battery completely uncharged for long periods of time.
- NEVER keep a plasma arc lighter charging overnight for safety reasons and to prevent overcharging. Overcharging a device may cause overheating.
How often do I have to charge the lighter?
When you purchase your Sizzle lighter, charge the lighter for 1-2 hours. Lighters lose their charge over time. Depending on usage, charging your lighter once every few months is recommended.
Some Sizzle lighter models are designed with an LED power indicator displaying its current battery charge level. It is best to keep the charge level above 50%.
How long do lithium-ion batteries last in an Arc Lighter?
If the voltage of a lithium-ion cell drops below a certain level, the battery is no longer good. Lithium-ion batteries drain but can last from two to five years or more depending on how you care for your lighter. The battery will not last longer when not in use so do not avoid using the lighter, thinking it will extend the battery life. If your lighter fails to work replace the charging cable and charge the lighter and clean the tips of the lighter as they may have wax or residues built up on the prongs.
What are some reasons why a plasma arc lighter would suddenly stop working?
The lighter will not work if the metal electrodes are covered with wax or residue buildup.
Some users are not steady when lighting a candle. The arc prongs dip into the wax resulting in a wax layer build up, causing the lighter to no longer work until the wax is removed. The arc prongs may appear clean, but in fact they may still have a transparent film on them.
Before cleaning the lighter, make sure the power switch is turned off. Use caution holding the lighter, being careful not to accidentally press or slide the igniter button/switch.
To clean the lighter, remove any wax and/or blackened residue from the arc tip by using a nail file and gently file the tips of the arc to remove the residues. Brush the end of the prong and wipe it using a soft cloth.
Another possible issue may be a defective USB charging cable. Try using an alternate USB cable and charge the lighter for 2 hours.
Can you use a plasma arc lighter in hot and cold weather?
A plasma arc lighter CANNOT be stored in extreme hot or cold temperatures but CAN ignite your barbecue or campfire in hot or cold weather.
For use in winter, store the lighter in your pocket near body heat until needed. This allows the lighter to operate for reasonable lengths of time under extreme temperatures.
Do not leave lighter sitting in the sun.
NEVER place the lighter in direct sunlight while charging.
DO NOT store your lighter in a hot vehicle. The high temperatures may activate the protection mechanism; preventing the battery from being charged or cause abnormal current or voltage when charging leading to fire, overheating or explosion.
What are the safety features unique to a plasma arc lighter?
All Sizzle plasma arc lighters are designed with an automatic circuit cut-off after 7 - 10 seconds of ignition to protect the lighter from overheating. Some plasma arc lighters are designed with an ON/OFF switch. The lighter will not turn on without sliding the switch to the ON position.
Please ensure the lighter is in the OFF position when not in use.
Do plasma arc lighters need to be fully charged before first use?
No, Lithium-ion batteries do not need to be fully charged before first use. (Resource; Battery University ) However, you may have to charge your lighter when you first get it as it may not be charged from the factory.
Are plasma arc lighters as effective as gas or butane lighters?
A Sizzle plasma arc lighter can be used to light anything a traditional lighter can ignite. The key to igniting is to place the material across the electrical arc the lighter produces.
The Pitmaster BBQ lighter is preferred when lighting barbecues, natural gas, propane stoves, campfires, fireworks, mosquito coils, candles, incense, welding equipment and more.
The elegant Sleek lighter will light your candles and incense then display nicely on your table with your candles. This lighter can also light campfires, propane stoves etc.
The Flare pocket lighter is perfect to light cigarettes and pipes. This lighter can also light campfires, candles, propane stoves etc.
The Extender lighter has a telescopic handle that allows you to be a safe distance away when lighting a propane fire pit or fire table. It will also light a wood stove, fireplace, campfires, pilot light, candles, etc.
The Arc Lighter looks like a Taser. What happens if I touch the tip while it is ignited?
If you touch the tip with your finger while it's ignited, you will get shocked and burned. This product will not electrocute you.
You will receive a “zap” from the electrical current and it will hurt. The sensation is like pricking 2 hot pins on your skin. (Ouch!)
When ignited, keep the tip of the lighter away from any part of your body or clothing to prevent shock or burns.
DO NOT touch the arc to any metal object.
Please keep away from children and pets. This is not a toy and must be treated responsibly to avoid injury.
Can the arc lighter be used as a Taser?
No. Sizzle plasma arc lighters are not intended or promoted for this purpose.
Where does Sizzle Lighters get its name and logo?
The plasma arc lighter produces a “sizzle” sound when ignited.
Our logo is inspired by the bright, double arc electric current when the arc lighter is ignited.
What forms of payment do you accept?
For website orders, we accept PayPal, Visa, or MasterCard.
For telephone orders, we accept Visa, MasterCard, and E-transfer.
Why buy a Sizzle Lighter?
Sizzle Lighters is Canada’s source for USB rechargeable plasma arc lighters.
We are a proudly Canadian owned company located in Winnipeg, Manitoba!
Our elite collection of plasma arc lighters is sold nationwide in over 275 locally owned retail stores.
Plasma arc lighter research and feedback has revealed to us that while certain plasma arc lighter outer shells may look like Sizzle Lighters, their inner circuitry is not. You can purchase a cheap plasma arc lighter (there are many) but the result is you get what you pay for.
Sizzle Lighters stands behind our products:
Our defective rate is about 1%. If a customer does get a defective lighter, they can return the lighter to the store they purchased it from. You must have your purchase receipt. If you have purchased a Sizzle lighter online from our website, an exchange or refund is available.
- We offer a 6-month warranty on all Sizzle lighters.
- We work with our manufacturers to ensure we provide the best circuitry in all our lighters.
- We are always looking at new products. When we do source a new product, you can have confidence knowing that we have gone through rigorous testing to make sure it meets our high-quality standards and safety protocols.
- Our Warehouse is in Winnipeg, Manitoba. When placing an order, you can guarantee you will receive it in 3-10 days.
DISCLAIMER:
Sizzle Lighters and its Agents and Assigns will not be liable for any property damage, loss, personal injury, or death as a result of accident or misuse of any Sizzle Lighter Product.
In no event shall Sizzle Lighters or its agents or assigns be liable for special, indirect, incidental, consequential, statutory or exemplary damages, whether in contract, tort, negligence, strict liability or otherwise.
Sizzle Lighters and its agents accept no responsibility for injury or death to people, pets, and animals, or damage to property because of accident or misuse of a Sizzle Lighters product.
If you place an order for a product on sizzlelighters.com or an establishment that sells Sizzle Lighters, you are certifying that you are at least 18 years of age or the applicable age of majority in the jurisdiction in which you reside and have the legal right to purchase such item.
We may reject your order at our discretion and reserve the right to cancel any order or refuse service to anyone at any time.
Sizzle Lighters may be advertised for sale on third party shipping websites or from other retailers.
Sizzle Lighters is not responsible for any information on third party shipping websites, or for any differences which may exist between information found on such third-party sites and information on Sizzle Lighters including, but not limited to pricing information.