FAQ

USB ARC LIGHTERS ARE NOT TOYS
DO NOT GIVE THE LIGHTER TO CHILDREN OR PETS

DO NOT TOUCH THE ARC
​BURN AND ELECTRICAL SHOCK WILL OCCUR

  • Please keep it away from children and pets.
  • The lighter is NOT a toy and must be treated responsibly to avoid injury.
  • Sizzle Lighters and its agents accept no responsibility for injury or damage to people, pets, property or death as a result of accident or misuse of any Sizzle Lighter product.
  • The purchaser and user assume all liability and responsibility while using any Sizzle Lighter product.
  • DO NOT keep the lighter in the hot sun.
​How is the Arc Lighter different from a traditional lighter?
Arc Lighters are Eco-friendly, convenient and easy to use.
They are 100% Flameless, Rechargeable and Windproof.
They contain a Lithium-ion battery that is UN 38.3 Certified which is used to create a high intensity electric arc.
Disposable lighters cost a lot of money over time. Refillable lighters can be messy and can harm the environment. The number 1 benefit; there is no butane smell or butane taste transfer when you use the lighter.
 
What does an Arc Lighter ignite?
An Arc Lighter can be used to light anything a regular lighter can ignite. 
The key is to place the material across the arc to ignite. The BBQ lighter style is preferred when lighting candles, incense, mosquito coils, campfires, fireworks, natural gas, propane stoves, welding equipment and pilot lights.

The elegant Sleek lighter will light your candles and incense then display nicely on your table with your candles.

There is an assortment of lighters to light cigarettes and pipes. Such as the vogue and gripper lighters.

How many times can you light an arc lighter? 
Arc Lighters can ignite approximately 100 times on a single charge.  
You can recharge the battery about 100 - 200 times depending on the capacity of the lighter and how you maintain the lighter.
To extend the life of a lithium-ion battery do not drain the battery and do not over charge the battery through the night.
 
How do you recharge an Arc Lighter?
All lighters are manufactured with a USB port and come with a USB cable.
Connect the enclosed USB cable to the Arc Lighter then plug the cable into any powered USB port which has a DC 5V±0.5V output voltage and output current below 3000mA. 
Charge the lighter using an USB port on an AC power adapter, computer, lap top, power bank or a car charger.
NEVER keep your Arc lighter charging overnight for safety reasons and to prevent overcharging. Overcharging a device may cause overheating. 
NEVER place the lighter in direct sunlight and/or while charging. Do not store your lighter in a hot car. The high temperatures may activate the protection mechanism; preventing the battery from being charged or cause abnormal current or voltage when charging leading to fire, overheating or explosion.

How often should I charge an Arc Lighter?
To extend the life of the lithium-ion battery, regular charging is recommended, at least every 2 months for 1-2 hours.
DO NOT keep your battery completely discharged for long periods of time.
Some Arc lighter models come with an LED light indicator to display the battery level and it is best to keep it above 50% charged.
The lighter can be completely recharged within 2 hours. 
DO NOT over charge the lighter.

Can you use the Arc lighters in hot and cold weather?
An Arc lighter CAN NOT be stored in extreme hot or cold temperatures but you can ignite your BBQ or campfire in hot or cold weather.
While outside during the winter months, store the lighter in your pocket near body heat so the lighter will operate under extreme temperatures.
Lithium ion batteries despise heat so DO NOT leave your lighter sitting in the sun. DO NOT leave your USB ARC Lighter in a hot car. DO NOT charge your lighter in the hot sun.


Are there any safety features with the Arc Lighter?
All lighters are equipped with an automatic cut off after 7 - 12 seconds of ignition to protect the lighter from overheating. 
​Some Arc Lighters come with a on/off switch. The lighter will not turn on without sliding the switch to the on position.
Please ensure the lighter is in the off position when not in use.

How long do lithium ion batteries last in an Arc Lighter?
If the voltage of a lithium-ion cell drops below a certain level, the battery is no longer good. Lithium-ion batteries drain and typically last about two years. The battery will not last longer when not in use so do not avoid using the lighter thinking it will extend the battery life.
 
Do lithium ion batteries need to be fully charged before first use?
No, Lithium-ion batteries do not need to be fully charged before first use.
Resource; Battery University

How do I clean the Arc Lighter?
Residues can build up around the tip of the lighter which can affect the operation of the lighter.  Use only a clean dry brush or cloth to gently brush the tip. Do not use any abrasives or liquid cleaner. Ensure the tip of your Arc Lighter is clean at all times to get the best performance of your lighter.
If the Arc does not ignite, there could be wax built up on the tip of the prongs. Use a nail file to scrape the wax off the prongs then a cloth to wipe it clean.
 
The Arc Lighter looks like a Taser. What happens if I touch the tip while it is ignited?
If you touch the tip with your finger while it's ignited, you will get shocked and burned. This product will not electrocute you.
You will receive a zap from the electrical current and it will hurt. The sensation is like 2-6 hot pins to your skin.
Please keep the tip of the lighter away from any part of your body or clothing while lit to prevent burns.
DO NOT touch the arc with any metal object.
​Please keep away from children and pets. This is not a toy and must be treated responsibly to avoid injury.

Sizzle Lighters and its agents accept no responsibility for injury or damage to people or property.

Can the arc lighter be used as a Taser?
No, the Arc Lighter is not intended or promoted for this purpose.

Where does Sizzle Lighters get its name and logo?
The Arc Lighter makes a sizzle sound when it is ignited.
Our logo comes from the double arc when a double arc lighter is ignited.

What forms of payment do you accept?
For website orders, we accept PayPal, Visa, or MasterCard.
For telephone orders, we accept Visa, MasterCard and E-transfer.

DISCLAIMER
Sizzle Lighters and its Agents and Assigns will not be liable for any property damage, loss, personal injury or death as a result of accident or misuse of any Sizzle Lighter Product.

In no event shall Sizzle Lighters or its agents or assigns be liable for special, indirect, incidental, consequential, statutory or exemplary damages, whether in contract, tort, negligence, strict liability or otherwise.

If you place an order for a product on sizzlelighters.com or an establishment that sells Sizzle Lighters. You are certifying that you are at least 18 years old or the applicable age of majority in the jurisdiction in which you reside and have the legal right to purchase such item.

We may reject your order at our discretion and reserve the right to cancel any order or refuse service to anyone at any time.

Sizzle Lighters may be advertised for sale on third party shipping websites or from other retailers.
Sizzle Lighters is not responsible for any information on third party shipping websites, or for any differences which may exist between information found on such third party sites and information on Sizzle Lighters including but not limited to pricing information.